Continuous Intelligence
SAP’s self-learning analytics tool, monitoring anomalies in real-time. Currently under development for the beta launch in 2025.
Challenge
Help data analysts quickly identify and evaluate vital anomalies while filtering out false positives
Opportunity
Redesign an AI-powered analytics tool to filter false anomalies and deliver real-time alerts for critical events
Team
UX Designer - Me
UX Designers
UX Researcher
Project Manager/Lead
Development Team (SAP Labs)
Timeline
5 months
Tool
Figma
Microsoft Teams
MIcrosoft Words
JavaScript, HTML, CSS
Task
User interview
Usability test
Wireframe
Prototyping
UI design
Component design
Background
Result
Solution
Simplifying anomaly detection and management
Self-learning cloud service
Use AI to continuously monitor data, filter key anomalies, and quickly display insights on the Overview page
Find anomalies by customizing metrics
Define custom metrics to focus on specific anomalies for precise analysis
See new patterns in a card layout
Identify anomalies and trends in new data that deviate from expectations, displayed as card components
Display anomaly attributes within labels and highlight deviations in blue for quick identification
Analyze critical patterns with essential details
Easily compare and review pattern deviations in an expanded window
Communicate quicker
Enhance decision-making with the comment feature
Share metrics with colleagues
Easily share your metrics with others and add their metrics to your board
Track and manage key anomalies using flags
Flag anomalies for follow-up on your My Insights page
Process
“How might we let users become aware of new anomalies, correlations, and micro-trends in online data at the point of detection?”
Quickly discovering anomalies means business profits
With UXDs
Designed low to high-fidelity screens, working on the same file or distributing tasks depending on the scope.
stakeholders
Collaborated to weave their needs.
UXRs
Prepared the research, took notes, and analyzed the interviews.
Devs & PM
With developers & PM: Weekly sync to discuss each week's design process.
Prototyping responsibilities
My key responsibilities were to restructure and prototype the website’s navigation
Customer demo in high-visibility events
My work was used for various customer demos and presentations, including a big event like SAP NOW.
Reflection
Iteration is meaningful, but iteration without purpose does not have any meaning
I realized that ‘WHY’ enormously matters in shipping the real project, especially a B2B project requiring specific knowledge. Thinking about the reason for working on each screen has enabled me to be curious and get a profound insight into each screen.